So those who successfully complete this program have a direct route to get their info into the hands of these employers.
Mac training courses professional#
What makes this Google’s IT support professional certificate very unique and effective is that it has signed on over 30 top employers, including Home Depot, Cognizant, GE Digital, H&R Block, Hulu, Intel, Sprint, JM Smucker, Infosys, KForce, MCPc, PNC Bank, RICOH USA, TEKSystems, UPMC, Veterans United Home Loans, Walmart and their companies and of course Google and many more. This IT help desk certification program is a low-risk, low-cost way for people to gain the skills they need to get a well-paying entry-level job in the IT support field. The IT Support Professional Certificate program has been developed by Google and is part of their “Grow with Google” initiative that draws on Google’s history and mission of building products, platforms, and services which help people and businesses grow. Google IT Support Professional Certificate (Coursera)
Mac training courses free#
The list includes both paid and free courses. Our experts have created this list of best IT Support, Customer Service and Help Desk courses, certifications, trainings and classes that are available online. Lately, there has been a great interest and demand for these courses. These courses provide a solid base and a marketable skill set that learners can use to apply for IT help desk jobs with top employers. There are several trainings and certification courses available online that train candidates for these IT Support and customer service positions. Technical Support Jobs include roles as Maintenance Engineers, Help Desk Operators or Applications Support Specialists. According to the National Bureau of Labor Statistics, the demand for computer support specialists, which includes IT help desk support staff, will increase by around 10 percent through 2026, faster than the average of all other occupations.
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They are also employed directly by software and hardware companies. Since most industries nowadays rely on technology, IT and help desk support staff has opportunities to be employed within a wide variety of industries. Additionally, product-centric companies have their own dedicated Technical Support and Help Desk teams to help customers of their products with after-sales concerns and services.įor many people, Technical support and help desk positions are the traditional points of entry into IT. Most medium and large sized companies have their own internal IT help desk support teams to address internal hardware and software issues that their employees face day-to-day. They help support business end-users and make sure that the enterprise technology that organisations rely on to do business remains up-to-date and runs as consistently and smoothly as it should. IT Help Desk technicians play a pivotal role in running any company. Desktop Support Level 1 & 2 in real life – Troubleshooting (Udemy) IT Help Desk Training for IT Professionals by Computer Cavalry (Udemy) IT Support: Fundamentals by Microsoft (edX) Free Systems Administration Training Courses (Cybrary) IT Help Desk Courses & Training (LinkedIn – Lynda) Google IT Automation with Python Professional Certificate (Platform)